The longer the checkout waiting time, the greater the possibility of customer loss. Theoretical speaking, the best queuing time are 2 minutes. Vionvision’s queue management includes number of operating lanes, number of long waiting lanes, average queue length. Staff can quickly respond to problems and improve customer shopping experience through the real-time monitoring.
Benefits
Real-time monitoring
Real-time monitoring of the customer queue length in front of the cashier.
Improve Customer Experience
Predict total queuing, average waiting time, etc.
Take timely action when queue length exceeds the threshold.
boost employee efficiency
Optimize staff shifts and boost employee efficiency to reduce waiting time and better shopping experience.
Products
G5 Smart Sensor
Featuring the patented TrueFlow tag free staff exclusion technology, the G5 sensor can obtain important statistics such as entry rate, dwell time distribution, heatmap, queue management, etc.